Author Archives: lfauser

https://www.podbean.com/media/share/pb-b37x2-1113ec9 In long awaited Episode 19 the guys talk about leadership and the need for you to “Let Them Lead”.  Speaking of “Let Them Lead”, we talk about the latest book from John U. Bacon and get some unexpected lessons on leadership hearing about America’s worst hockey team.  We spend some remarkable time with theContinue reading “Let Them Lead! No Really, it’ll be GREAT! With Special Guests Margaret Jackson and Brooke Fleming from RPM Pizza!”

https://www.podbean.com/media/share/pb-a3hsu-10e5976 That’s right! Drew & Sam talk about the art of nice and how to quantify it. Our guest, 2020 Franchise Trainer of the Year, Stephanie Siegwald tells us how she is not a trainer and introduces us to the Purple Monkey Dishwasher. While talking to Stephanie, we get to hear how Sam deals withContinue reading “Purple Monkey Dishwasher?”

https://www.podbean.com/media/share/pb-kc4b3-10dc4fd In this episode, listen as the guys discuss their most recent adventure, moving the service needle in one store. How the leadership determines the customer experience, why there is no book review and angrily shake their fist at mother nature. What if the secret to improving your operations has little to do with process,Continue reading “Energy is Contagious- REPOST (No new Content)”

https://www.podbean.com/media/share/pb-d4nfe-10d302e In this episode, listen as the guys discuss their most recent adventure, moving the service needle in one store. How the leadership determines the customer experience, why there is no book review and angrily shake their fist at mother nature. What if the secret to improving your operations has little to do with process,Continue reading “Energy is Contagious”

https://www.podbean.com/media/share/pb-naqdd-10c09ff Episode 16 is packed full!  We have an amazing conversation with 2021 Supervisor of the Year, Jeremy Hill.  Jeremy teaches us Pizza Math, re-humanizing the customer experience, BHAGs and managing the future.  Hey Levi!, we answer your question and it was a good one! Are you using too much Alfredo or going through aContinue reading “Get your team on the same page – With Special Guest 2021 Supervisor of the Year – Jeremy Hill”

https://www.podbean.com/media/share/pb-djhd3-10ae69a  Drew and Sam reconnect with Stan Gage.  We chat about the fellowship of the miserable and why you don’t want to be a part of that group. There’s a slice of the podcast where we talk about, well, slices, of pizza!  We chat about the importance of making sure the core of what youContinue reading ““Guiding you to your Vision” with special guest Stan Gage”

https://www.podbean.com/media/share/pb-s7q5d-109b453 Drew and Sam tackle the challenges for change management. We talk about cutting edge, learning hub and the challenges of any change. Shane Casey tells us about cutting edge and whether or not it works in high volume. 

https://www.podbean.com/media/share/pb-4vdd4-108af47 In episode 13, or is it 12.2??  Hmmm..  The guys talk training around pizza! There’s a chance that there’s a discount code for the upcoming mini-con.  We finish up our conversation with former CEO Patrick Doyle.  He talks a lot about technology and how it will shape the future even more. We jump intoContinue reading “Not enough time? Clone yourself! Special guest Patrick Doyle”

https://www.podbean.com/media/share/pb-b92um-1076e7e The guys talk more about retention. Patrick Doyle tells us about the toughest transition in Domino’s and we talk about the book, Built to Last.

https://www.podbean.com/media/share/pb-u4ux3-10507a7 Episode 11 comes to you taped in front of an audience!  We talk to two time Gold Franny winners Emily and Dan Elwell.  We share a particular set of skills from an audience member and dive into the book Good to Great.