Category Archives: News

https://www.podbean.com/media/share/pb-ybmgy-1452b60 The guys get together for a book review, Presentation Essentials by Anne Bruce and Sardek Love. We liked the book so much, sorry spoiler alert, we asked Sardek to join us. To our surprise, he said yes! So join the three of us as we venture into how everyone is always presenting. How toContinue reading “Episode 99: Presentation Essentials or essential presenting?”

https://www.podbean.com/media/share/pb-bf443-144a56d The guys discuss their recent Improve the Customer Experience joint training event. 2 days, so many slides and flip chart pages! The TLAs are flying in this one. Sam comments on Drew’s facilitation abilities during Holy *** Service and Drew gushes about Sam’s NPS session. The next ICE training event is in Ann Arbor.Continue reading “Episode 98: Is melted ICE what happens after an ICE event?”

https://www.podbean.com/media/share/pb-qnvmy-14395d7 This week the guys discuss the book, Think Again by Adam Grant. Will the guys debate this book with an open mind or preach and prosecute. Listen and find out where this book ends up. Mayonnaise. 

https://www.podbean.com/media/share/pb-43wdt-1430fe0 Drew jumps into the hotseat as Sam interviews him about a recent presentation in front of a group of his peers. What happens when your laptop lets you know you didn’t plug it in? Is it always sunny in San Diego? Virtual Reality training and the pizza grading tool?

https://www.podbean.com/media/share/pb-zju4p-142839b In this episode, the guys have a special guest, Tim McIntyre. Tim spent years with the brand, gracing us with his presence on stage at many WWR. In fact, we learn how he got that gig, where Mr. Monaghan’s World Series ring is, and more. Share these podcasts with all of your friends, likeContinue reading “Episode 95: Story Time with Tim”

https://www.podbean.com/media/share/pb-32dmc-141ebea The guys get into some social experimentation and talk about Pavlov’s dog. Will prizes generate behavior change? Is there a chance a very small investment could turn into a very large return? Do you want to sell more pizza and have more fun? The answers to these, and more in this must listen toContinue reading “Episode 94: We’ve got prizes, yes, we do, we’ve got prizes, how ’bout you!”

https://www.podbean.com/media/share/pb-wnxas-140c06b The guys talk about accountability. How do we treat the teams better, make their jobs easier and YES! More fun? Do you concentrate or are you ready to use? We get a bit saucy! Cold sauce, please, no! Sam gets perplexed about jelly. Drew drops some thermodynamics in, thank you Dr. Drew! We cut,Continue reading “Episode #93: Accountability, but how?”

https://www.podbean.com/media/share/pb-p9kpi-140c05f The guys thank Bobby for a great topic! Sam agrees with 2 out of 3. Aussie, Aussie, Aussie! Choose your own adventure. Two old guys try to be hip. Spoiler alert, EPIC FAIL! Are Sam and Drew becoming 1? They both hope the answer is no! We check out the Spacebook, hit the gram and doContinue reading “Episode #92: Don’t worry, be happy!”

https://www.podbean.com/media/share/pb-p9kpi-140c05f The guys thank Bobby for a great topic! Sam agrees with 2 out of 3. Aussie, Aussie, Aussie! Choose your own adventure. Two old guys try to be hip. Spoiler alert, EPIC FAIL! Are Sam and Drew becoming 1? They both hope the answer is no! We check out the Spacebook, hit the gram and doContinue reading “Episode #92: Don’t worry, be happy!”

https://www.podbean.com/media/share/pb-wyr4s-14025ca The guys sit down and talk a little about music before getting into the groove. Does muscle memory take over as they get back on topic? Or is the train a little bit off the rails this episode as they take a lighter approach this week.